Student Guide: General Communication - Feedback
This lesson covers giving and receiving feedback and active listening skills.

Additional Reading on General Communication
Article: View from the middle by Wayne Turnel

Student Guide: General Communication - Motivation
This lesson reviews Maslow's hierarchy of needs and how
it relates to motivating your employees.

Additional Reading on General Communication
E-book: The Golden Book by Dale Carnegie

Interactive Tutorial: General Communication

Additional Reading on Feedback
Article: Roger's five feedback types

Additional Reading on Motivation
Article: The top seven management myth's in today's
workplace by Bruce Tulgan